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Molecular structure in blue representing pharmaceutical quality

Precision – Integrity – Confidence

Partnering with biotechnology, pharmaceutical, and medical device organizations to strengthen compliance, achieve audit readiness, and drive leadership excellence. Founded by Rachel Kula, MS, CQA, and a former Fortune Top 50 "All Star" Company, Global Director of Quality. TQE helps companies build confidence through clarity, strategy, and proactive quality solutions that withstand any inspection.

20+

Years of Experience

100%

Inspection Success Rate

100+

Audits Completed

5

Industry Sectors

Medical device manufacturing equipment in clean room

About Total Quality Excellence

Building Confidence Through Quality Excellence

Total Quality Excellence (TQE) is a fractional and full-time affiliated consulting group specializing in regulatory compliance, quality system development, and operational excellence across the life sciences sector. With more than two decades of leadership experience spanning biotechnology, pharmaceuticals, radiopharmaceuticals, and medical devices, we provide strategic insight and data-driven leadership, helping clients move from reactive compliance to proactive quality excellence.

 

Our mission is to partner with clients to build inspection-ready systems, foster a culture of continuous improvement, and drive sustainable business performance. Every engagement is guided by our founding principles of precision, integrity, and confidence—ensuring that quality is not only achieved but embedded throughout your operations.

Transformational

Quality Professional

TQE is led by a transformational Quality leader with over 20 years across biotech, pharma, and medical devices. We specialize in building scalable Quality Management Systems, elevating quality culture, and delivering confident, inspection-ready operations across clinical and commercial environments.

With deep experience across FDA, EMA, and global regulatory frameworks, we help organizations strengthen compliance, mature quality programs, and scale responsibly. Our approach blends quality strategy, hands-on execution, and a modern mindset—bringing digital, data-driven, and AI-enabled tools into the Quality ecosystem.

Above all, we believe quality is a capability, not a checkbox. We align teams, simplify complexity, and build systems and confidence that last well beyond the engagement—so organizations can grow boldly and operate with clarity, trust, and pride.

Scientist with Test Tubes

Our Services

Comprehensive Quality Solutions for Life Sciences

Audit & Risk Management

  • Independent Lead Auditor, Internal, supplier, and third-party audits

  • Risk management integration (FMEA, ICH Q9, ISO 14971)

  • CAPA effectiveness and deviation reduction strategies

Vendor & Supplier Oversight

  • Vendor qualification and performance management

  • Quality Agreement development and oversight

  • Compliance monitoring and audit response

Training & Leadership

  • Inspection readiness training for global quality teams

  • Leadership and quality culture development programs

  • Auditor mentorship and certification support

Quality & Compliance Strategy

  • Quality Management System (QMS) design, implementation, and optimization

  • Regulatory inspection readiness (FDA, EMA, MDSAP)

  • Quality culture and governance framework development

Professional Qualifications

American Society For Quality (ASQ)

ASQ Certified Quality Auditor (CQA)

MDSAP ISO 13485:2016

Medical Device Auditor (CMDA)

Relevant Training

Lean Six Sigma Green Belt

MDSAP Auditor Certification

Generative AI

Expertise & Regulatory Frameworks

Operating in Full Alignment with Global Standards

FDA 21 CFR Parts 210, 211, 820

ICH Q7, Q9, Q10

ISO 13485:2016 / ISO 14971:2019

MDSAP / EU MDR / IVDR

GxP (GMP, GLP, GCP) Compliance Audits

Professional Experience

Proven Track Record in Quality Excellence

Consultant to domestic and foreign entities in the core arenas of quality, compliance, medical device, product review, regulation/requirement integration, and risk management.

Affiliated Consulting Group

Providing fractional and full-time quality consulting services to life sciences organizations

Lead Auditor

Expert auditing services for biotech, pharmaceutical companies, and medical device manufacturers

FDA Remedial & Compliance

FDA inspection readiness, execution, and post-inspection support

Affiliated Consulting Group

Providing specialized quality consulting services to life sciences organizations

Lead Auditor (Medical Devices)

Expert auditing services for medical device manufacturers and pharmaceutical companies

DEKRA Business Assurance

www.dekra.com - Professional auditing and certification services

FDA Remedial & Compliance

FDA remedial quality management system compliance activities, post-market surveillance activities, product complaint reviews, and Medical Device QMS assessments

DNA helix structure for biotechnology and gene therapy

Leadership in Action

TQE is led by Rachel Kula, a senior Quality executive with more than 20 years of experience in developing and leading global Quality and Compliance programs.

  • Lead Auditor for pharmaceutical & medical devices

  • Health Authority remediation CAPA activities and QMS GAP assessments

  • Directing Quality Management Systems in world-class pharmaceutical organizations

  • Building quality frameworks from the ground up for Start-Ups

  • Leading Quality System initiatives across Medical Device, Biotechnology, and Gene Therapy companies

Rachel's expertise includes regulatory inspection readiness, supplier qualification, and eQMS implementation. Her leadership has guided organizations through successful FDA, EMA, and Health Canada inspections, CE Mark certifications, and ISO 13485 accreditations.

Industries We Serve

Specialized Expertise Across Life Sciences Sectors

Biotechnology

Pharmaceuticals

Medical Devices

Radiopharmaceuticals

Cell & Gene Therapy

INSIGHTS & RESOURCES

Thought Leadership in Quality Excellence

Let’s Discuss Your Quality Goals

If your organization is preparing for an audit, developing a new quality system, or pursuing operational excellence, Total Quality Excellence, LLC can provide the expertise and leadership to get you there.

Greater Boston, MA

Prefer to schedule a call?

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